Before entrusting your personal belongings to just any moving and storage company, you need to spend adequate time conducting research on those with top ratings. Only by making comparisons of services offered, company history, experience, pricing, and more can you identify the one company that will best serve your needs.
Below are four of the most important things to look for as you go through the process of finding the right company.
- Proper Insurance Protection – One of the first things you need to discover is whether companies on your short list of candidates have adequate insurance coverage. To get the answers that you need and want, never be afraid to ask a lot of questions. In fact, as the potential customer, you have every right to request proof of insurance. With that information in hand, you can then contact the provider to verify that the company’s coverage is in good standing. You should expect to find minimal and replacement coverage. Of the two, replacement insurance is more expensive, but it also provides the best protection.
- Onsite Estimate – Without even asking, any moving and storage company worth consideration should offer you a free onsite estimate. As part of this, a company representative will come to your home, look at the volume and type of items that you have, and then provide you with an estimation of all costs in writing. Only by visiting your home can a company offer an accurate estimate for their services.
- Warning Signs – Just as you want to look for the positive aspects of companies, you need to pay attention to anything that does not feel right. For example, if a moving and storage company offers you a rate that is significantly lower than any other company, consider that a warning sign. Another warning sign is negative feedback on consumer review sites or open/excessive complaints on sites like the Better Business Bureau.
- Transparency – Usually, this comes from a gut feeling that the company is or is not telling you the entire truth. Reputable companies will openly and honestly provide you with whatever information you need to make a well-informed decision. That transparency is a good sign, whereas a company that hesitates to provide referrals, exaggerates their ability to perform the work, and so on are not transparent. In those instances, you get the feeling that they are hiding something. Those are the moving and storage companies to avoid.
For more information about choosing a top moving and storage company contact Advantage Moving and Storage today.